Tuesday, July 30, 2019

12:30 pm - 4:00 pm

Registration Desk Open

1:00 pm - 4:00 pm

Pre-Conference Workshop One: Beyond the Basics:
Advanced Sourcing and Recruitment Technology

Sourcing for Healthcare Talent: No, Not Everyone's on LinkedIn
Speaker: Steve Levy, Recruiting Inferno

1. Learn how to implement a performance-based Intake Strategy
2. Learn how to find people who don't want to be found
3. Learn how to dramatically improve your outreach response rates
4. Learn some of the top tools and techniques to source people

What the Tech? Uncover the Hidden Treasures Discovered Using
Today's Popular Tech Tools
Speakers: Carlos Fernandez, PHR, SHRM-CP, SWP, Houston Methodist, 
and Debra Horowitz, AppVault

1. Overview of today's most popular recruitment tools
2. How others are using these tools and lessons learned
3. A better understanding of ROI/outcomes achievable

*Both presentations will be given for this workshop

1:00 pm - 4:00 pm

Pre-Conference Workshop Two:
Recruiter 101: A New Recruit's First Step
Speakers: Jessica Quezada Jackson, CHCR, SWP, WebPT,
and Joshua Cosby, BSN, CHCR, IQVIA

1:30 pm – 3:30 pm CHCR Credentialing Exam (Separate Registration Required)
5:30 pm - 7:00 pm Kick-Off Reception (Admission Ticket Required)

Wednesday, July 31, 2019

8:00 am - 5:00 pm Registration Desk Open
8:00 am - 9:00 am Full Breakfast and Coffee
8:45 am - 9:00 am President's Welcome
9:00 am - 10:15 am

Opening Keynote Session: Why Transformational Talent May
Not Have the Perfect Résumé
Speaker: Regina Hartley, SPHR, SHRM-SCP, UPS

An accomplished speaker, Hartley’s TED Talk,
“Why the best hire might not have the best resume,” touches on the
benefits of adversity, the latest studies on post-traumatic growth and
the fact that those who don’t always look good on paper may be just the
person you need to hire.

She holds a BA in political science from SUNY Binghamton and an MA
in corporate and organizational communication from
Fairleigh Dickinson University.
Her professional certifications include Senior Professional
in Human Resources (SPHR) and SHRM-SCP. Hartley is
Chairperson of the
Independent College Fund of New Jersey board of trustees.

10:15 am - 10:30 am

Refreshment Break

10:30 am - 12:00 pm Regional Networking with a Purpose
12:00 pm - 1:30 pm

Annual Business Meeting & Luncheon (Admission Ticket Required)
Team Orientations (Communications, Education, Membership)

1:30 pm - 2:30 pm

To Be Determined
Speaker: To Be Determined

1:30 pm - 2:30 pm

Building an Influential Recruiter Brand for Non-Clinical
Professionals in a Clinical Setting
Speakers: Blake Thiess, PHR, SHRM-CP, Prestige Care,
and Shawn Pratt, PHR, HealthcareSource

1. Learn to build trust with hiring managers
2. Be seen as a subject matter expert
3. Concrete takeaways to build a robust personal brand
4. Be viewed as an industry leader, not only internally, but externally

1:30 pm - 2:30 pm

Buy, Build or Borrow? Balancing Healthcare Staffing Needs
in an Evolving Environment

Speaker: Karen Moore, HireRight

1. Understand the components of a successful workforce management plan
2. Identify the hurdles getting in the way of successful hiring and retention
3. Apply new tactics to overcome these hurdles
4. Introduce new hiring strategies and ideas without introducing new risks

2:30 pm - 2:40 pm

Stretch Break

2:40 pm - 3:55 pm

Building a Better Sourcing Plan
Speaker: Megan Nelson, CSSR, CSMR, PRC, Memorial Health System

1. Properly define the talent you are targeting 
2. Identify where and how to source using a tiered
approach to tactics and budget
3. Build a realistic plan including targets, deadlines and ongoing results 

2:40 pm - 3:55 pm

Conquering Overwhelming Recruitment Challenges in 2019 
- Case Study with Saint Francis Hospital Muskogee
Speakers: Erin Murray, CTRM, eHospitalHire, and 

Maria Isquierdo, Saint Francis Hospital System

1. Understand the impact that traveler/agency usage has on an organization
2. Create a recruitment strategy designed to overcome significant challenges
3. Learn from the lessons demonstrated in this presentation

2:40 pm - 3:55 pm

Conversational Recruiting: Transforming the Candidate Experience
Speakers: Becki Feldmann, SSM Health and Sierra Ryan, Brazen

1. Gain insight into where a top health care organization is investing
(technologies and processes) to improve the candidate experience
2. Learn how SSM Health is improving the candidate experience
while decreasing hiring times and still finding top talent
3. Understand which channels to use to be a better conversational recruiter

3:55 pm - 4:00 pm

Stretch Break

4:00 pm - 5:00 pm

General Session: The Little Things Matter
Speaker: Mark Robinson

1. Improve focus skills
2. Learn to set aggressive goals
3. Make work/life balance more enjoyable

As a professional speaker, Mark brings laughter and
motivation to organizations across America.

5:00 pm - 7:00 pm

President's Welcome & Exhibit Hall Opening Reception

Thursday, August 1, 2019

8:00 am - 5:00 pm

Registration Desk Open

8:00 am - 9:00 am

Vendor Demo Breakfast

9:00 am - 10:15 am

Keynote Session: Lead the Way: Inside Out Leadership
Principles for Business Owners and Leaders

Speaker: Robb Holman, Holman International

1. Understand the difference between outside in and inside out leadership
Grasp the foundations of an inside leader
3. Take action on the core convictions of an inside out leader


Robb is an internationally recognized leadership expert, executive coach,
keynote speaker, podcast co-host, and bestselling author.
He is the CEO of Holman International, a global leadership consultancy
revolutionizing the way business leaders operate.
With passion and exuberance, my dynamic teaching style has successfully
led thousands of business owners, executives, and leaders through my
exclusive and proprietary method of Inside Out Leadership™ Coaching.
My books, Lead the Way and All In guide readers into their hearts to lead both
themselves and their teams from a place of authenticity.

10:15 am - 11:15 am

Refreshment Break with Exhibitors

11:15 am - 12:15 pm

The Next Revolution in Healthcare Hiring:
Leveraging Artificial Intelligence for Recruiting Success
Speakers: Brian Jefferis, MS, Nebraska Medicine,
and Jill Strange, PhD, Infor

1. Explain how AI combined with internal data can be used
to better optimize hiring systems
2. Explain how performance and retention can be impacted
by hiring best-fit candidates
3. Explain how coaching new nurse graduates on modality
choices can impact long term retention
4. Explain how assessment can streamline hiring processes

11:15 am - 12:15 pm

Get R.E.A.L. How to Become a "Destination Employer"
Speaker: Janet Elkin, GHR Healthcare

1. Understand the current realities of the healthcare employment
market and the impact on potential job candidates
2. Understand the need to be a destination employer
3. Know what the four cornerstones of being a R.E.A.L employer
4. Understand what other healthcare employers are doing
today to become a Destination Employer

11:15 am - 12:15 pm

Building a Strong Talent Acquisition Brand to Improve
and Sustain Candidate Engagement
Speakers: Chad Cotter, Boston Medical Center,
and Busayo Ajayi, Boston Medical Center

1. Understand what branding can do
2. Determine what the necessary branding is for their workforce
3. How branding can impact recruitment AND engagement

12:15 pm - 1:45 pm

Networking Lunch with Exhibitors

1:45 pm - 3:00 pm

A Guide to Hiring Heroes: Helping Vets Find a
Place in the Civilian Workforce
Speakers: Theresa Mazarro, RN, CHCR, RACR, Suburban Hospital,

and Michelle Reed, SkillSurvey

1. Understand the true benefits of hiring veterans
2. Understand the barriers facing veterans and our institutions
as these heroes transition to the civilian workforce
3. Learn to educate our institutions on how to more effectively
hire veterans by hearing a panelist's personal case study,
translating a veteran's resume
4.  Leave with concrete strategies and online resources that will
change the way your institution evaluates veteran candidates

1:45 pm - 3:00 pm

Hiring in Healthcare - Indeed's Diagnosis of Industry
Trends Shaping Recruitment

Speaker: Lindagrace de la Cruz, Indeed

1. Explain how industry trends are impacting healthcare hiring
2. Understand recent shifts in job seeker search behavior in order
to more effectively attract and retain healthcare talent
3. Learn how to develop a strong brand reputation that
attracts today's modern-day healthcare candidate 

1:45 pm - 3:00 pm

Challenges and Opportunities in Recruiting International
Healthcare Professionals, and the Process Required to
Secure Employment Authorization for Them
Speaker: Dwight D. Myfelt, JD, CKR Law

1. Identify Challenges in Recruiting International Healthcare Professionals
2. Identify Opportunities in Recruiting International Healthcare Professionals
3. Identify Processes in Recruiting Involved in Securing Work Visas
4. Discussion Pros and Cons of Working With Staffing Companies
or Handling In-House

3:00 pm - 4:00 pm

Refreshment Break with Exhibitors & Prize Drawings

4:00 pm - 5:00 pm

Recruiting Strategy - Insight from 2019 Healthcare Recruitment
Metrics Benchmark Study Results

Speakers: Dana Cates, SPHR, SWP, RACR, Lean Human Capital
by HealthcareSource, 
and Cathy Henesey, SPHR, SHRM-SCP, AdventHealth

1. Reduce time-to-fill for critical positions that impact patient safety
and satisfaction and have the highest cost of vacancy
2. Assess your team’s productivity and quantify justification for the
recruitment staff needed to meet hiring demand
3. Talent acquisition strategies and recruitment best practices
to support a Lean culture

4:00 pm - 5:00 pm

New Frontiers in Talent Management Autism at Work:
A Blue Print for Action
Speakers: Tina Schmitt, SHRM-SCP, CHCR, Kennedy Krieger Institute,

and Melissa Wells, SHRM-CP, PHR, Kennedy Krieger Institute

1. Understand the business case for a neurodiversity or Autism hiring program
2. Review a blueprint for action and implementation model
3. Become inspired to pioneer your own initiative

4:00 pm - 5:00 pm

Full Employment in Nursing: Gaining Ground with the Gainfully Employed
Speaker: Anthony Gentile, Katon Direct

1. Understand the impact of full employment of nurses on active job
seekers, and the residual effects of a highly passive talent pool
2. Learn the value of a sustainable talent pipeline, and how to market
your opportunities to qualified nurses
3. Mistakes recruiters make and how to correct them

6:00 pm - 7:00 pm

Gala Cocktail Reception

7:00 pm - 9:00 pm

Gala Awards Dinner (Admission Ticket Required)

 Friday, August 2, 2019

8:00 am - 1:00 pm

Registration Desk Open
8:00 am - 9:00 am  Vendor Demo Breakfast
9:00 am - 10:15 am 

Keynote Session: Unlocking Potential Through the Pursuit of Purpose
Speaker: Kala Taylor

1. Re-discover the real meaning and value of our work
2. Re-commit to what we know to be true of our impact
3. Be able to erase a little more of that boundary line between
"work" and "life" through the lenses of our personal strengths and values
4. Walk away with a tangible reminder of what meaning and purpose feels like

Kala Taylor is the Assistant Dean of Career & Personal Development at
Campbell Law in Raleigh, NC.Taylor boasts over 10 years of career and
professional development experience, including performing in a variety of
capacities at The University of North Carolina at Greensboro (UNCG)
and Wake Forest University School of Law. Taylor is also known as an
inspirational and thoughtful facilitator of individual and team growth within
and outside of the law school. A Gallup-certified strengths coach, Taylor
spends considerable time facilitating team building workshops around the
StrengthsFinder assessment for a variety of organizations and serves as
a purpose coach for individuals managing career transitions.

10:15 am - 10:20 am  Stretch Break 
10:20 am - 11:20 am

Leadership: The Good, The Bad, and The Ugly
Speakers: Kim S. McDonald, RN, CHCR, VHA-CM,
US Department of Veterans Affairs, 
Victoria Cox, RN, CHCR, VHA-CM US Department of Veterans Affairs

1. Identify and explore leadership types and styles
2. Better understand the impact of varying types of leadership
3. Assess and identify participant organization's types and styles of leadership
4. Provide a SWOT analysis of the participant's leadership type and style

10:20 am - 11:20 am

Social Media for Recruiters: Best Practices on
Top Talent & Engagement

Speaker: Danyelle Felchner, Memorial Health System

1. Learn how to build a solid content and engagement strategy
2. Build core values that are social media centric
3. Better understand how to read insights

10:20 am - 11:20 am

High School to Healthcare: Addressing the Healthcare Shortage
Speakers: Melissa McIntyre, MBA, CHCR, NYU Langone Orthopedic Hospital,
and Imelda Principe, DNP, MSN, RN, CPAN, CCRN, ASLNC-c,
NYU Langone Orthopedic Hospital

1. Identify opportunity to develop a community outreach program
with high school students to engage their interest in nursing and healthcare
2. Build a talent pipeline as employer of choice upon graduating nursing school
3. Build employment brand recognition

11:20 am - 11:30 am  Refreshment Break
11:30 am - 12:45 pm 

General Session: Legal Update - Hiring the Best
Speaker: Jonathan Segal, Esq, Duane Morris

1. Articulate the business benefits of diversity and
the legal guardrails for increasing diversity
2. Provide guidance on the do's and don'ts of interview questions
3. Explain how implicit bias may infect hiring program and
means to mitigate the risk
4. Identify common mistakes in the offer letter and
other preemploymet documenation

Jonathan A. Segal is a partner in the Employment Group of Duane Morris.
A recovering litigator, Jonathan's practices focuses on maximizing
compliance and minimizing risk, with particular emphasis on health care.

12:45 pm  Conference Adjourns


  1. Identify and explore leadership types and styles
  2. Better understand the impact of varying types of leadership
  3. Assess and identify your organization’s type and styles of leadership
  4. Provide a SWOT Analysis of the participants leadership type and style